Trading Partners International BVBA is responsible for the processing of personal data as shown in this privacy policy.

Contact data:

https://www.tradingpartners-silkroad.com
Sluizenstraat 105
Unit 3
B-2900 Schoten (Antwerpen)
Belgium
+32 (0)496 107 647

Personal data we process

Trading Partners International BVBA processes your personal because you make use of our services or/and because provide these to us yourself.

Below is an overview of the personal data we process:

- First and last name
- Date of birth
- Address data
- Phone number
- E-mail address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Information about your activities on our website

For what purpose and on what basis we process personal data

Trading Partners International BVBA processes your personal data for the following purposes:

- Handling your payment
- Sending our newsletter and / or advertising brochure
- To call or email you if necessary to carry out our services
- To inform you about changes to our services and products
- To deliver goods and services to you

How long we store personal data

Trading Partners International BVBA does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected.

Sharing personal data with third parties

Trading Partners International BVBA will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Trading Partners International BVBA remains responsible for these processing operations.

Trading Partners International BVBA uses following third parties for the processing of data:

  • Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also disable Google Analytics – see this link: https://tools.google.com/dlpage/gaoptout .

  • MailChimp as our marketing automation platform. By subscribing to our newsletter you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

  • SendCloud as our shipping partner. In order to correctly handle the shipment of your package, we share your name, address and possibly telephone number and email with them and the chosen logistics partner - either bPost, TNT, Dachser, DPD or UPS, depending on the package specifications and the country of destination.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a summons, search warrant or other legitimate request for information we receive, or otherwise protect our rights.

Cookies, or similar techniques, that we use

Trading Partners International BVBA only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

The following cookies or cookie types are used when using our website:

  • tps_cookies:
    • Type: true/false
    • Function: cookie acceptance
    • Validity: 1 year
  • tps_newsletter:
    • Type: true/false
    • Function: displaying newsletter popup
    • Validity: current session
  • tps_visitor:
    • Type: encrypted array
    • Function: optimise internal tracking, functionality and usage
    • Validity: 1 year

Cookies from OVH (the host):

  • 240plan
    • Type: string
    • Function: ensures that a user always ends up on the same server that hosts this site
    • Validity: persistent
  • 240planBAK
    • An older version (backup) of '240plan'

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Google Analytics:


Furthermore, functional cookies from Airtable are used at https://www.tradingpartners-silkroad.com/catalogus-login to realize the use of the online catalog.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Trading Partners International BVBA and you have the right to data transferability. This means that you can submit a request to us to send the personal information we have in a digital file to you or another organization mentioned by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@tradingpartners-silkroad.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Please make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) unrecognisable (blurred, ...) in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.

Trading Partners International BVBA would also like to point out that you have the opportunity to file a complaint with the national supervisory authority of your country.

How we protect personal data

Trading Partners International BVBA takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact us at info@tradingpartners-silkroad.com

Tradingpartners-silkroad.com uses cookies to improve the experience of its visitors. We do not track any personal data or share our information with other services. By continuing your navigation, you accept this use.

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